Since April 2020 I am a PhD student at the Chair of Public Administration - Digital Governance, where I already worked as a student assistant during my master studies. There I was allowed to work on topics concerning the digitization of public administration within the EU-CoVAL 2020 project. I would like to deepen these topics in my doctorate.
At the University of Konstanz I studied the Bachelor of Science in Political and Administrative Sciences, which I completed in March 2017. In my bachelor thesis I analysed how innovations are implemented in German local government. Afterwards, I completed the Master's degree in Political and Administrative Science, also at the University of Konstanz. I focused on administration and management as well as international administration and conflict management. In my master's thesis I investigated how cooperation in cross-functional teams works and how local government should be designed to provide cross-functional teams with the appropriate environment.
CV
2020-2024: PhD student at the Department of Political and Administrative Science, Chair of Public Administration
2017-2020: Student assistant, Chair of Public Administration
2017-2020: MA Political and Administrative Science, focus: Public Administration, University of Konstanz
2013-2017: BA Political and Administrative Science, University of Konstanz
Research interests
Awards and Publications
Haug, N., & Mergel, I. (2021). Public Value Co-Creation in Living Labs—Results from Three Case Studies. Administrative Sciences, 11(3), 74.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government information quarterly, 36(4), 101385.
Conferences, Presentations & Workshops
Haug N. (2023): How do public managers and designers interact when co-designing digital public services? Preliminary results of a multiple exploratory case study. Paper presented at the 10th open meeting of the IIAS Study Group on ‘Coproduction of Public Services’, 09.-10.05.2023, Nijmegen, the Netherlands.
Mergel, I., Edelmann, N., & Haug, N. (2023): Outcomes of value co-creation and co-destruction in the digital transformation of public services. Paper presented at the 10th open meeting of the IIAS Study Group on ‘Coproduction of Public Services’, 09.-10.05.2023, Nijmegen, the Netherlands
Haug, N. (2023): How do public managers interact with designers? Evidence from a multiple case study on design projects in German federal administrations. Paper presented at the IRSPM conference, 03.-05.04.23 in Budapest, Hungary, P24- SIG Design-led approaches to renewing public management and governance.
Haug, N. (2022). The roles of public servants in co-design processes – Results from a single case study. Paper accepted at the IRSPM conference, P21 - SIG Design-led approaches to renewing public management and governance, 19.04.-21.04.2022.
Haug, N. (2021). Investigating interactions of service providers with service users in the design and delivery of public services. Paper accepted at the EGPA PhD symposium, 07.09.2021.
Mergel, I., Edelmann, N., & Haug, N. (2021). Public value co-creation in digital service development. Paper accepted at the EGPA annual conference, PSG1: E-government, 08.-10.09.2021.
Dan, S., Haug, N. & Mergel, I. (2021). Digitally-induced change in the public sector: Preliminary results of a systematic literature review. Paper accepted at the EGPA annual conference, PSG1: E-government, 08.-10.09.2021.
Haug, N. (2021). Who gets involved in the co-production of public services? – A systematic literature review on participant roles and interactions in the design and delivery of public services. Paper accepted at the IRSPM new researchers panel, 20.-23.04.21.
Mergel, I., Edelmann, N., & Haug, N. (2021). Co-Production of Digital Services: Phases and user roles defined by experts. Paper accepted at the IRSPM Conference, 20.-23.04.2021
Haug, N. & Mergel, I. (2021). Living Labs as a method of value co-creation. Paper accepted at the 30th RESER International congress, 21.-22.01.2021
Teaching
SoSe 2024: Digital public service design
WiSe 2023/2024: Digital services in public administration
SoSe 2023: Service management in public administration
WiSe 2022/2023: Service Delivery in Public Administration (BA-VS)
The Digitalisation of Public Administration (BA-VS)
SoSe 2022: The Digitalization of Public Administration (BA-VS)
Co-production in administration: How can services be designed and delivered together with users? (Proseminar)
WiSe 2021/2022: The Digitalization of Public Administration (BA-VS)
SoSe 2021: Co-production in administration: How can services be designed and delivered together with users? (Proseminar)
WiSe 2020/2021: Digital Innovations in Public Administration - Theories, Methods and Applications (BA-VS)