Publications

Peer-reviewed journal articles

  1. Mergel, I. (2017): Building holistic evidence for social media impact, in: Public Administration Review, 77:4, pp. 489-495, doi:10.1111/puar.12780.
  2. Mergel, I.: Drivers and Barriers for Open Innovation in the Public Sector, in: Public Management Review, Special Issue: Digital Government and Public Management, XX:X, pp. xxx-xxx, doi: 10.1080/14719037.2017.1320044.
  3. Mergel, I., Rethemeyer, R. K., Isett, K. (2016): Big Data in Public Affairs, in: Public Administration Review, 76:6, pp. 928-937, doi: 10.1111/puar.12625.
  4. Mergel, I. (2016): Agile Innovation Management in Government: A Research Agenda, in: Government Information Quarterly, 33(3), pp. 516-523.
  5. Wukich, C., Mergel, I. (2016): Reusing Social Media Information in the Public Sector, in: Government Information Quarterly, 33:2, pp. 305-312.
  6. Mergel, I. (2016): Big Data in Public Affairs Education, in: Journal of Public Affairs Education, 22(2), pp. 231-248.
  7. Mergel, I. (2016): Social Media Institutionalization in the U.S. Federal Government, in: Government Information Quarterly, 33(1), pp. 142-148, dx.doi.org/10.1016/j.giq.2015.09.002.
  8. Mergel, I. (2015): Open Collaboration in the Public Sector: The Case of Social Coding on Github, in: Government Information Quarterly, Vol. 32, pp. 464-472.
  9. Shiffman, J., Quissell, K., Schmitz, H. P., Pelletier, D. L., Smith, S. L., Berlan, D., Gneiting, U., Van Slyke, D., Mergel, I., Rodriguez, M., Walt, G. (2015): A Framework on the Emergence and Effectiveness of Global Health Networks, in: Health Policy and Planning, doi: 10.1093/heapol/czu04
  10. Wukich, C., Mergel, I. (2015): Closing the Citizen-Government Communication Gap: Content, Audience, and Network Analysis of Government Tweets, in: Journal of Homeland Security and Emergency Management, 12(3), pp. 707-735.
  11. Mergel, I. (2015): Opening Government: Designing Open Innovation Processes to Collaborate with External Problemsolvers, in: Social Science Computer Review, Special Issue on Open Government, 33:5, pp. 599-612.
  12. Mergel, I. (2014): The Long Way from Government Open Data to Mobile Health Apps: Overcoming Institutional Barriers in the U.S. Federal Government, in: JMIR mHealth and uHealth, doi:10.2196/mhealth.3694.
  13. Mergel, I. (2014): Social Media Adoption: Toward a Representative, Responsive, or Interactive Government?, in: dg.o '14 Proceedings of the 15th Annual International Conference on Digital Government Research, doi: dx.doi.org/10.1145/2612733.2612740.
  14. Lecy, J., Mergel, I., Schmitz, H. P. (2014): Networks in Public Administration:  Current Scholarship in Review, in: Public Management Review, 16:5, pp. 643-665.
  15. Mergel, I., Bretschneider, S.I., Louis, C., Smith, J. (2014): The Challenges of Challenge.gov: Adopting Private Sector Business Innovations in the Federal Government, in: HICSS '14 Proceedings of the 2014 47th Hawaii International Conference on System Sciences, pp. 2073-2082.
  16. Mergel, I. (2013): A Framework for Interpreting Social Media Interactions in the Public Sector, in: Government Information Quarterly, Vol. 30, Number 4, pp. 327-334.
  17. Kwak, N., Mergel, I., Parycek, P., Skoric, M. (2013): Transformation of Citizenship and Governance in Asia: The Challenges of Social and Mobile Media in Asia, in: eJournal of eDemocracy and Open Government, 5:1, pp. i-iii.
  18. Mergel, I., Desouza, K. (2013): Implementing Open Innovation in the Public Sector: The Case of Challenge.gov, in: Public Administration Review (PAR), 73(6), 882–890.
  19. Mergel, I. (2013): The Future of New Technologies in the Public Sector, in: International Affairs Forum, doi: 10.1080/23258020.2013.824252 (online: 08/29/2013).
  20. Mergel, I. (2013): Social media adoption and resulting tactics in the U.S. federal government, in: Government Information Quarterly (GIQ), Vol. 30, Number 2, pp. 123-130.
  21. Mergel, I., Bretschneider, S. (2013): A Three-Stage Adoption Process for Social Media Use in Government, in: Public Administration Review (PAR), 73(3), pp. 390-400.
  22. Mergel, I. (2013): Designing a Social Media Strategy, in: The Public Manager, Spring 2013, pp. 26-29.
  23. Mergel, I. (2012): The social media innovation challenge in the public sector, in: Information Polity, special issue: "e-Government 3.0: ICT and Public Administration in the Coming Decade", Volume 17, Number 3-4, pp. 281-292.
  24. Mergel, I. (2012): Connecting to Congress: Twitter Use by Members of Congress, in: Journal of Policy Advice and Political Consulting, 3/2012, pp. 108-114.
  25. Mergel, I. (2012): The Public Manager 2.0: Preparing the Social Media Generation for the Networked Workplace, in: Journal of Public Affairs Education (JPAE), 18:3, pp. 467-492.
  26. Mergel, I., Mugar, G., Jarrahri, M. H. (2012): Forming and norming social media adoption in the corporate sector, ACM Proceedings of the 2012 iConference, New York, NY, doi: 10.1145/2132176.2132196, pp. 152-159.
  27. Binz-Scharf, M. C., Lazer, D., Mergel, I. (2012): Searching for answers: Networks of practice among public administrators, in: ARPA - The American Review of Public Administration, Volume 42, Issue 2, pp. 202-225.
  28. Lazer, D., Mergel, I., Ziniel, C., Esterling, K., Neblo, M. (2011): The multiple institutional logics of innovation, in: International Public Management Journal, Vol. 14, No. 3, pp. 311-340.
  29. Mergel, I., Gardner, M., Broviak, P., Greeves, B. (2011): MuniGov20, A New Residency Requirement: Local Government Professionals in Second Life, in: Journal of Virtual World Research, Volume 4, Number 2: Goverment & Military, available online.
  30. Schweik, C., Mergel, I., Sanford, J., Zhao, J. (2011): Toward Open Public Administration Scholarship, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth -Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp.i175-198.
  31. Isett, K., Mergel, I., LeRoux, K., Mischen, P., Rethemeyer, K. (2011): Networks in Public Administration Scholarship: Understanding where we are and where we need to go, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp.i157-i173
  32. Lazer, D., Mergel, I., and Friedman, A. (2009): Co-Citation of Prominent Social Network Articles in Sociology Journals: The Evolving Canon, in: Connections, 29(1): 43-64. -> Parts of this article were contributed to Heyman, K. (2006): “Making Connections”, in: SCIENCE, 4 August 2006 VOL 313, pp. 604-606.
  33. Mergel, I., Lazer, D. and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary engagement in a network of professionals, in: International Journal of Learning and Change (IJLC), Volume 3, Issue 2:5-22.
  34. Kuhlenkamp, A., Manouchehri, S., Mergel, I., Winand, U. (2006): Privatsphäre versus Erreichbarkeit bei der Nutzung von Social Software [trans.: Privacy vs. accessibility using social software], in: HMD - Praxis der Wirtschaftsinformatik, pp. 27-35

Peer-reviewed book chapters

  1. Mergel, I. (2017): Chapter 11: Social Media Communication Modes in Government, in: Yu-Che Chen, Michael J. Ahn (Eds.): Routledge Handbook on Information Technology in Government, pp. 164-177.
  2. Mergel, I. (2016): Social Media in the Public Sector, in: Dubnick, M.; Bearfield, D.: Encyclopedia of Public Administration and Public Policy, Third Edition, Taylor & Francis Group, pp. 3018-3021.
  3. Mergel, I.: Breaking the Silos of Silence: The importance of new forms of knowledge incubation for policy informatics, accepted for publication in: Desouza, K. & Johnston, E.: Policy Informatics Handbook, MIT Press.
  4. Isett, K.R., Mergel, I., Leroux, K., Mischen, P.A., Rethmeyer, R. K. (2012): Networks in Public Administration Research: Understanding where we are and where we need to go, in: Inter-Organizational Relations (Cropper, Ebers, and Ring eds.). San Francisco: Sage.
  5. Mergel, I. & Schweik, C. (2012): Web 2.0 in the Public Sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 269-293.
  6. Mergel, I. (2012): Measuring the effectiveness of social media tools in the public sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 48-64.
  7. Mergel, I. (2011): Government networks, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications, pp. 331-334.
  8. Mergel, I. (2011): Network Analysis, in: International Encyclopedia of Political Science, Ed. Bertrand Badie, Dirk Berg-Schlosser, and Leonardo Morlino. Thousand Oaks, CA: SAGE, 2011, 1685-91.
  9. Diesner, J., Mergel, I., Carley, K. M. (2011): Network Analysis Software, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications, pp. 595-598.
  10. Mergel, I. (2011): Public Sector Networks, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications, pp. 727-728.
  11. Mergel, I. (2010): The use of social media to dissolve knowledge silos in government, in: O'Leary, R., Kim, S. and Van Slyke, D. M. (Editors): The Future of Public Administration, Public Management and Public Service Around the World: The Minnowbrook Perspective, Georgetown University Press, pp. 177-187.
  12. Bretschneider, S. I., Mergel, I. (2010): Technology and Public Management Information Systems: Where have we been and where are we going, in: Menzel, D.C., White, H. J.: The State of Public Administration: Issues, Problems and Challenges, M.E. Sharpe Inc., New York, pp. 187-203.
  13. Mergel, I. & Hennig, M. (2010): Market Analysis of "Social Network Analysis" Books, in: Stegbauer/Haeussling: "Network research", VS Verlag fuer Sozialwissenschaften, Springer Fachmedien Wiesbaden GmbH, pp. 931-939.
  14. Mergel, I. (2008): Visualizing informal relationships, in: VonKortzfleisch, H./Bohl, O. (Eds.): Wissen Vernetzung Visualisierung, EUL Verlag, Koeln, pp. 129-140.
  15. VonKortzfleisch, H. F. O., Mergel, I., Manouchehri, S., and Schaarschmidt, M. (2007): Corporate Web 2.0 Applications: Motives, Organizational Embeddedness, and Creativity, In: Gianfranco Walsh and Berthold Hass (Eds): Web 2.0: Neue Perspektiven im E-Business [trans.: New perspectives in e-business], book chapter, Berlin 2007, pp. 73-87.
  16. Mergel, I., Langenberg, T. (2007): Sustainability of Online Ties, in: Friemel, T. (Ed.): Applications of Social Network Analysis, UVK – Universitätsverlag Konstanz, Konstanz – Germany, pp. 51-71
  17. Mergel, I. (2007): From Computerization to Convergence: The Case of E-Government in Singapore, In: Mayer-Schoenberger, V./Lazer. D. (Eds.): From E-Gov to I-Gov: E-Government in the 21st Century, Boston, MIT Press
  18. VonKortzfleisch, H. F. O. & Mergel, I. (2002): Getting over "knowledge is power": Incentive systems for knowledge management in business consulting firms, in: White, D.: Knowledge Mapping & Management, IRM Press, Hershey, S. 244-253

Peer-reviewed conference proceedings

  1. Mergel, I.: Big Data in Public Affairs - Keynote Address, European Group of Public Administration Annual Conference 2017, August 30-September 1, 2017, Milan, Italy.
  2. Mergel, I.: Social Media Monitoring in the Public Sector with the Help of Digital Volunteers, Public Management Research Conference 2017, June 8-10, 2017, Washington, DC.
  3. Mergel, I.: The Structure of Bureaucratic Dissent in the U.S. Federal Government, Public Management Research Conference 2017, June 8-10, 2017, Washington, DC.
  4. Mergel, I.: Digital Transformation in the Public Sector, Keynote Address, International Conference for E-Democracy and Open Government 2017, CEDEM 2017 conference, May 17-19, 2017, Krems, Austria.
  5. Mergel, I., Belle, N., Nasi, G.: Prosocial motivation of private sector software engineers joining government, 21st Annual IRSPM Conference, April 19-21, 2017, Budapest, Hungary.
  6. Mergel, I.: Agile Innovation Management, November 24-25, 2016, Annual Meeting of the International Institute of Administrative Sciences (IIAS) - German Section, University of Speyer, Germany. 
  7. Mergel, I.: Toward a Theory of Digital Transformation in the Public Sector, European Group of Public Administration, Annual Conference, August 22-26, 2016.
  8. Mergel, I.: Overcoming Open Innovation Barriers in the Public Sector, Public Management Research Conference, Minneapolis, MN, June 11-13, 2015.
  9. Wukich, C., Mergel, I.: Discovering Knowledge Hubs in Emergency Management Twitter Networks, Public Management Research Conference, Minneapolis, MN, June 11-13, 2015.
  10. Mergel, I.: The Digital Revolution and Open Government: Where Do We Stand?, American Political Science Association (APSA), Annual Meeting, Washington, DC, August 28-September 2, 2014.
  11. Wukich, C., Mergel, I.: Closing the Citizen-Government Gap: A Content, Audience and Network Analysis, American Political Science Association (APSA), Annual Meeting, Washington, DC, August 28-September 2, 2014.
  12. Mergel, I.: Institutional drivers and barriers for open innovation in the public sector, European Group of Public Administration (EGPA), Speyer, Germany, September 10-12, 2014.
  13. Mergel, I.: Open Collaboration in the Public Sector, Annual Conference, European Group of Public Administration (EGPA), Speyer, Germany, September 10-12, 2014.
  14. Mergel, I.: Social Media Adoption: Toward a Representative, Responsive, or Interactive Government?, dg.o '14 Proceedings of the 15th Annual International Conference on Digital Government Research, Aguascalientes City, Aguascalientes, Mexico, June 18-21, 2014.
  15. Mergel, I.: Open Innovation Outcomes in the Public Sector, 18th Annual Conference of the International Research Society for Public Management (IRSPM), Ottawa, Canada, April 9-11, 2014.
  16. Louis, C., Mergel, I., Bretschneider, S. E., Smith, J.: The Challenges of Challenge.gov: Adopting Private Sector Business Innovations in the Federal Government, conference paper under review: HICCS conference, Hawaii, 6-9 January 2014.
  17. Mergel, I.:  Open Innovation in the Public Sector: Knowledge Creation On Challenge.Gov, accepted for presentation: APPAM conference, Washington, DC, November 7-9, 2013.
  18. Mergel, I.: Social media governance mechanisms in the public sector, Public Management Research Conference, Madison, WI, June 20-22, 2013.
  19. Louis, C., Mergel, I., Bretschneider, S.I., Smith, J.,: Crowdsourcing public sector innovation, Public Management Research Conference, Madison, WI, June 20-22, 2013.
  20. Mergel, I.: The Role of the Internet and Social Media in the U.S., Innovation Night – Zukunftskongress, June 25-26, 2013, Berlin, Germany.
  21. Mergel, I.: Social media innovations in the public sector, ASPA, March 15-19, 2013.
  22. Brandes, P., Mergel, I., Stanton, J., Garland, M.: Comparing the Career Experiences and Outcomes of STEM Faculty Members: Syracuse’s Story, Washington, D.C., March 3-5, 2013.
  23. 16. Mergel, I.: Social media lessons learnt from the 2012 Election, Moderner Staat Konferenz, Berlin, Germany, November 6-7, 2012.
  24. Mergel, I.: Social and Technological Innovations in Teaching Public Affairs: Critical Perspectives on Student Empowerment, NASPAA’s 2012 Annual Conference, October 18-22, 2012, Austin, TX.
  25. Mergel, I.: Social media lessons for government practitioners (Roundtable discussion), NASPAA’s 2012 Annual Conference, October 18-22, 2012, Austin, TX.
  26. Greenberg, J., Lazer, L., Binz-Scharf, M. C., Mergel, I.: Agency and structure in the diffusion of knowledge: A multilevel study of inter-organizational tie formation”, accepted for presentation at the 107th Annual Meeting of the American Sociological Association, Denver, CO, August 17-20, 2012.
  27. Mergel, I.: Keynote address: Open Innovation in the Public Sector, presented at Effizienter Staat Kongress, Berlin, Germany, April 2012.
  28. Mergel, I.: Social media guidelines in the U.S. federal government, presented at Effizienter Staat Kongress, Berlin, Germany, April 2012.
  29. Mergel, I.: Social media innovation in the Public Sector, American Society for Public Administration's 73rd Annual Conference (ASPA), Las Vegas, NV, March 2-6, 2012.
  30. Mergel, I., Brandes, P., Stanton, J.: The only woman in the room - Networking strategies among female STEM faculty, Sunbelt XXXII: The Annual Meeting of the International Network for Social Network Analysis, Redondo Beach, California, March 12-18, 2012.
  31. Greenberg, J., Lazer, L., Binz-Scharf, M. C., Mergel, I.: Social constraints, agency, and the micromacro bridge in knowledge diffusion, Organization Science Winter Conference (OSWC 2012), Steamboat Springs, CO, Feb. 8-12, 2012.
  32. Mergel, I.: Learning and knowledge sharing using online social networking services among government IT professionals, paper accepted for presentation, Annual conference, International Network for Social Network Analysts, February 8-13, 2011, St. Pete’s Beach, FL.
  33. Greenberg, Jason; Lazer, David; Binz-Scharf, Maria C.; Mergel, I.: Social Constraints, Agency, And Institutions In The Formation Of Interorganizational Ties And Knowledge Diffusion, paper presented, Annual conference, International Network for Social Network Analysts, February 8-13, 2011, St. Pete’s Beach, FL.
  34. Greenberg, J., Lazer, D., Binz-Scharf, M., Mergel, I.: Social Constraints, Agency, Interorganizational Tie Formation, and Knowledge Diffusion, paper presented, American Sociological Association (ASA), Annual Meeting, August 20-23, 2011.
  35. Mergel, I.: “A mandate for change”: Diffusion of social media applications among federal departments and agencies, conference paper presented at 20th Anniversary Public Management Research Conference, June 2-4, 2011, in Syracuse, NY.
  36. Sigman, R., Mergel, I., Schmitz, H. P.: Network Structures of Transnational Issue Campaigns, International Studies Association, 52nd ISA Annual Convention, March 16-19, 2011, Montreal, Quebec, Canada
  37. Raggo, P., Mergel, I., Sigman, R.: Accountability 2.0: The use of social media applications in U.S.-based transnational NGOs,  paper presented at ARNOVA, 39th Annual Conference, "Governments & the Voluntary Sector: Redefining the Relationships?" 18th-20th November, 2010 Alexandria, VA
  38. Mergel, I., Raggo, P., Sigman, R.: Linked-out: Social media use by NGOs for interorganizational collaboration, American Political Science Association (APSA), annual conference: “The Politics of Hard Times: Citizens, Nations, and the International System under Economic Stress”, September 5-10, 2010, Washington, DC.
  39. Mergel, I., Collm, A.: Interorganizational attention network in the diffusion of innovative e-Government practices, conference paper presented at 14th annual conference of the International Research Society for Public Management (IRSPM), April 7-9, 2010, Berne, Switzerland
  40. Mergel, I., Diesner, J., Carley, K.: Attention network among Members of Congress, International Network of Social Network Analysts (INSNA), annual Sunbelt XXX conference, June 29-July 4, 2010, Riva Del Garda, Italy.
  41. Abou Assi, K, Mergel, I., Schmitz, H. P.: Networks and Partnerships in TNGOs, paper presented at Association for Public Policy Analysis and Management (APPAM) Annual Fall Conference 2009, November 5-7, 2009, Washington, DC.
  42. Abou Assi, K., Mergel, I., Schmitz, H. P.: Networks and Partnerships in TNGOs, paper presented at The Association for Research on Nonprofit Organizations (ARNOVA) 2009 conference, November 19-21, Cleveland, Ohio: International NGO networks in times of crisis: threats and opportunities?
  43. Lazer, D., Mergel, I.: Social Network Analysis in Program Evaluation, Presented co-authored paper: Public Management and Research conference (PMRC), Columbus, OH, October 1-3, 2009
  44. Binz-Scharf, M. C., Lazer, D., Mergel, I.: Searching for answers: Networks of practice among public administrators, poster presented at the First Workshop on Information in Networks (WIN), New York University, Stern School of Business, New York, September 25-26, 2009.
  45. Lazer, D., Mergel, I.: Social network analysis in program evaluation: Measuring the impact of the State Health Leadership Initiative on the creation of Social Capital, Networks in Political Science Conference Harvard University, 11.-13. June 2009, Cambridge, MA.
  46. Lecy, J., Mergel, I., Schmitz, H.P.: Using Citation Analysis to Improve Public Administration Theory, Networks in Political Science Conference Harvard University, June 11-13, 2009, Cambridge, MA. 
  47. Lecy, J., Mergel, I., Schmitz, H.P.: Snowball sampling in citation networks, International Network of Social Network Analysts Conference (INSNA), March 11-14, 2009, San Diego, CA.
  48. Mergel, I., Lazer, D.: Creating Social Capital through Human Capital? Inter-state knowledge sharing among State Health Officials, Minnowbrook III Conference 2008, September 28-29, 2008, Syracuse University, NY
  49. Fountain, J., Mergel, I., Schweik, C.: The “transformational effect” of Web 2.0 technologies on government, Research Conference of the Association for Public Policy Analysis and Management (APPAM), November 6-8, 2008, Los Angeles (CA)
  50. Mergel, I., Lazer, D.: The dog that didn’t bark: Explaining the absence of social capital among State health Officials, accepted for presentation at European Group of Organization Studies (EGOS) conference 2008, Amsterdam, July 8-9, 2008, The Netherlands
  51. Mergel, I., Lazer, D.: Knowledge sharing across states in the public health sector, accepted for presentation at Networks in Political Science (NIPS) conference, Harvard University, June 13-14, 2008, Cambridge, MA
  52. Mergel, I., Lazer, D.: Inter-organizational Knowledge Integration in the Public Health Sector: How State Health Officials Share Knowledge, presented at INSNA International Sunbelt Social Network Conference, January 22-27, 2008, St. Petersburg, FL.
  53. VonKortzfleisch, H. F. O., Mergel, I., Proll, C.: Potentials of Social Networks for Knowledge Management with Regard to the Development of Stable Competences and Dynamic Capabilities--Conceptualization and Case Study Results, HICSS 2007, 40th Annual Hawaii International Conference on System Sciences, IEEE, pp. 201-201.
  54. Lazer, D., I. Mergel, C. Ziniel, K. Esterling, and M. Neblo: Members of congress websites: diffusion at the tip of the iceberg, Annual Internal Digital Government Conference dg.O 2007, ACM International Conference Proceeding Series 228:26-34.
  55. Lazer, D., Esterling, K., Neblo, M., Fountain, J., Mergel, I., Ziniel, C.: Connecting to Congress. Annual Internal Digital Government Conference dg.O 2006, ACM International Conference Proceeding Series 151:193-194.
  56. Lazer, D., K. Esterling, M. Neblo, J. Fountain, I. Mergel, and C. Ziniel: Connecting to congress: project highlights, Annual Internal Digital Government Conference dg.O 2005, ACM International Conference Proceeding Series 89:97-98.
  57. Mergel, I. (2001): Getting over" Knowledge is Power": Incentive Systems for Knowledge Management in Business Consulting Companies. Managing Information Technology in a Global Environment: 2001 Information Resources Management Association International Conference, Toronto, Ontario, Canada, May 20-23, 2001:404.
  58. Mergel, I. and VonKortzfleisch, H. F. O. (2007): Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer, In: Mehdi Khosrowpour (Ed.): Managing Worldwide Operations and Communications with Information Technology: 18th Information Resources Management Association International Conference - IRMA, Vancouver, BC, Vancouver
  59. VonKortzfleisch, H. V., Mergel, I., and Proll, C. (2007): Potentials of Social Networks for Knowledge Management with Regard to the Development of Stable Competences and Dynamic Capabilities: Conceptualization and Case Study Results, in: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40), Hawaii, HI
  60. Mergel, I., Lazer, D., Binz-Scharf, M. (2005): Electronic communication in a geographically dispersed community of forensic scientists, in: dg.o '05 Proceedings of the 2005 national conference on Digital government research, ICPS: ACM International Conference Proceeding Series, Vol. 89, pp. 299-300.
  61. Mergel, I. (2004): What are we talking about? Multiplex network ties and the adoption of eLearning practices, conference: “Applications of Social Network Analysis”, University of Zurich, October 14-15, 2004, Zurich, Switzerland

Authored Books

  1. Mergel, I., Mueller, P., Parycek, P., Soenke, S. (2013): Praxishandbuch Soziale Medien in der Oeffentlichen Verwaltung (German edition), [Translation: Social Media Handbook in the Public Sector], Springer VS, Heidelberg, Germany.
  2. Mergel, I. (2012): Social Media in the Public Sector: Participation, Collaboration, and Transparency in a Networked World, Jossey-Bass/Wiley, San Francisco, CA. (peer-reviewed)
  3. Mergel, I. & Greeves, W. (2012): Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies, Jossey-Bass/Wiley, San Francisco, CA. (peer-reviewed)
  4. Hennig, M., Brandes, U., Pfeffer, J., Mergel, I. (2012): Studying Social Networks: A Guide to Empirical Research, Campus Verlag/University of Chicago Press, Frankfurt/New York.

Published Dissertation

Mergel, I. (2009): The influence of social networks on the adoption of eLearning practices: Using social network analysis to understand technology diffusion and adoption decisions, ISBN 978-3-8383-1083-1, Lambert Academic Publishing, Cologne.

Editorials and other journal articles

  1. Mergel, I. (2017): Start-up Kultur in der Verwaltung: IT-Inkubator zur digitalen Transformation des Öffentlichen Dienstes, in: Behörden Spiegel, März 2017, Seite 13.
  2. Mergel, I. (2016): Korruptionsbekämpfung in Echtzeit, in: Behörden Spiegel.
  3. Mergel, I. (2013): Implementing Social Media in the Public Sector, in: State & Local Energy Report, Fall 2013, pp. 16-17.
  4. Mergel, I. (2013): Take a Risk, Save a Life: Social Media in Emergency Management, in: PA Times, 36:3, July/August/September 2013, p. 13.
  5. Mergel, I. (2013): Follow Philly's Lead and Dive into the Future of Big Data, in: NextGov.com, 3/26/2013
  6. Mergel, I. (2013): New Guide Offers Tips for Collaborating Across Agencies, in: NextGov.com, 2/11/2013
  7. Mergel, I. (2012): The Role of Social Media in the 2012 Election, in: PA Times, December 2012, p. 6.
  8. Mergel, I. (2012): Tool Helps Agencies Manage Social Media Messaging, NextGov.com, 10/22/12.
  9. Mergel, I. (2012): Creating Online Audiences That Break the Language Barrier, NextGov.com, 09/13/2012.
  10. Mergel, I. (2012): Does the Public Have an Appetite for Political Cookies?, NextGov.com, 09/05/2012.
  11. Mergel, I. (2012): How to Engage the Public to Promote Your Mission, NextGov.com, 09/04/2012.
  12. Mergel, I. (2012): Twitter-Shitstorm verdrängt die inhaltlichen Themen des GOP-Parteitags, September 3, 2012, in: Die Zeit (German weekly newspaper).
  13. Mergel, I. (2012): GAO's Web 2.0 Proposals Could Stifle Digital Innovation, NextGov.com, 08/01/2012.
  14. Mergel, I. (2012): Designelemente einer Strategie: Social Media Policy in der öffentlichen Verwaltung, in: Behörden Spiegel, Nr. VII, 28. Jg., 27. Woche, July 2012, p. 26. [in German].
  15. Mergel, I. (2012): 11 Tips for Crafting Your Social Media Policy, NextGov.com, 07/30/2012.
  16. Binz-Scharf, M. C.; Lazer, D., Mergel, I. (2012): Searching for answers: Networks of Practice among Public Administrators, in: ESADE Newsletter of the Institute of Public Governance & Management, 06/30/2012
  17. Mergel, I. (2012): Social-Media-Taktiken der US-Bundesbehörden, in: Behörden Spiegel, Nr. VI, 28. Jg., 23. Woche, June 2012, p. 21. [in German].
  18. Mergel, I. (2012): Rahmenvertraege und “Text-only” – Notwendige Regulierungen von Social-Media-Applikationen in U.S. Bundesbehörden, in: Behörden Spiegel, Nr. V, 28. Jg., 19. Woche, May 2012, p. 18. [in German].
  19. Mergel, I. (2012): Vom Wilden Westen zum Standard: Nutzung von Social Media-Anwendungen in den US-Bundesbehoerden, in: Behörden Spiegel, Nr. IV, 28. Jg., 15. Woche, April 2012, p. 17. [in German].
  20. Mergel, I. (2012): Open Data Goes Global: Challenges and Solutions, in: PA Times, Open Government Beyond the U.S. Experience, International Supplement, January/February/March 2012, pp. 7-8.
  21. Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Special Issue: From Bureaucratic to Cool: A Call for Public Service, Vol. 34, No. 4, October 2011, p. 4 & 6.
  22. Lazer, D. & Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, in: Economics of networks eJournal, Sponsored by Networks, Electronic Commerce and Telecommunications ("NET") Institute, Vol. 3, No. 100: Jul 25, 2011.
  23. Mergel, I. (2010): Government 2.0 Revisited: Social Media Strategies in the Public Sector, in: PA Times, American Society for Public Administration, Vol. 33, No. 3, p. 7 & 10. Award Notice: * 2010 H. George Fredrickson PA TIMES Best Article Award (p. 17) *
  24. Chinese version: Mergel, I. (2012): Gov 2.0 Revisited: Social Media Strategies in the Public Sector. Journal of Chinese Public Administration. Vol. 28, Issue 7 (July), Page 128. (in Chinese).
  25. Mergel, I. & Reimann, M. (2000): What is in it for us?, in: InsideKnowledge - The original knowledge management publication, Vol. 3, Issue 10, posted online June 1, 2000.

Other: Published working papers

  1. Mergel, I. (2012): Supporting Policies, Regulations and Milestones for Government 2.0 in the United States of America (January 27, 2012). Available at SSRN.
  2. Mergel, I. (2012): Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector (January 27, 2012). Available at SSRN.
  3. Greenberg, J., Lazer, D., Binz-Scharf, M., Mergel, I. (2011): Social Constraints, Agency, Inter-Organizational Tie Formation and Knowledge Diffusion, December 26, 2011, Available at SSRN.
  4. Mergel, I., Mugar, G., Jarrahi, M. (2011): Forming and norming of social media adoption in the corporate sector, paper accepted for presentation at iConference 2012, Toronto, 7.-10. February, 2012.
  5. Lazer, D. & Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, available on SSRN (July 8, 2011).
  6. Mergel, I., Schweik, C. and Fountain, J., "The Transformational Effect of Web 2.0 Technologies on Government" (June, 01 2009). Available on SSRN, recently listed on SSRN's Top Ten download list for BHNP: Management (Topic) and Nonprofit Organizations eJournal. As of 12/30/2010, your paper has been downloaded 252 times
  7. Lazer, D., Mergel, I., Ziniel, C., Esterling, K. and Neblo, M., Networks, Hierarchies, and Markets: Aggregating Collective Problem Solving in Social Systems (June, 02 2009). SSRN's Top 10 papers for MGT Subject Matter eJournals.
  8. Longstaff, P., Mergel, I. and Armstrong, N. J. (2009), Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters(March 9, 2009). Available on SSRN. SSRN's Top Ten download list for CS: Conflict Resolution/Prevention/Management and MWECDM: Conflict; Conflict Resolution; Alliances
  9. Mergel, I. & Armstrong, N. J. (2009): Institutional Resilience Networks in the Public Sector, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009), pp. 26.-31. Available on SSRN.
  10. Mergel, I. (2009): The use of emerging social media applications as a resilience indicator, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009). Available on SSRN.
  11. Mergel, I., Lazer, D., and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary Engagement in Knowledge Sharing, Harvard University, Working Paper Number: RWP08-047.
  12. Binz-Scharf, M., Lazer, D. and Mergel, I. (2008): Searching for Answers: Networks of Practice Among Public Administrators (October 2, 2008). Harvard Kennedy School of Government Working Paper No. RWP08-046. Available on SSRN.
  13. Mergel, I., Huerta, T. R., and van Stelle, J. (2007): How do networkers network?, Harvard-Kennedy School of Government Working Paper #PNG07-005
  14. Mergel, I. & Hennig, M. (2007): Market Analysis of "Social Network Analysis Books, Harvard-Kennedy School of Government Working Paper #PNG07-003a and #PNG07-003b
  15. Mergel, I. & Langenberg, T. (2006): What makes online network ties sustainable? A research design proposal to analyze online social networks, Harvard-Kennedy School of Government Working Paper #PNG06-002