Digital transformation
Many advanced governments are facing a so-called "refresh" problem: Large-scale legacy IT systems built during the last few decades are in need of upgrades and the organization needs to keep spending the lion share of its IT budget on maintaining outdated systems. At the same time, government organizations are trying to innovate to update their digital systems to the current standards. Several governments, such as the UK, US, Australia, Canada, the Netherlands, and others have started to work on digital transformation projects, hiring private sector IT talent to upgrade government to the 21st century. This project explores several different research questions, including the organizational design of so-called digital services teams, motivational aspects and the design of HR policies to attract external IT talent, implementation and outcomes of digital service projects, as well prioritization and internal accountability.
These projects have been published yet:
- Report: Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector
- Chapter: Case Illustration From Computerization to Convergence: The Case of E-Government in Singapore
- Working Paper: The Transformational Effect of Web 2.0 Technologies on Government
- Article: Nutzerperspektive in den Vordergrund stellen
- Book: Big Data und Data-Science-Ansätze in der öffentlichen Verwaltung
- Article: Koproduktion von öffentlichen Dienstleistungen: Nutzerperspektive in den Vordergrund stellen
- Chapter: Big Data und Data-Science-Ansätze in der öffentlichen Verwaltung
- Article: Agile government: Systematic literature review and future research
- Article: Introducing Open Collaboration in the Public Sector: The Case of Social Coding on Github
- Presentation: Big Data in Public Affairs - Keynote address EGPA 2017
- Article: Agile innovation management in government: A research agenda
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 770356. This website reflects the views only of the department of Public Administration, and the department cannot be held responsible for any use which may be made of the information contained herein.