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The use of cross-functional teams in public administration

Cross-functional teams have been successfully used in the private sector for many years to develop innovative products. Cross-functional teams are teams whose members come from different departments of the organization. How this potential can be used for public administration is the topic of this article.

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New Article: Digital Guides of the City of Konstanz

This research project by Philipp Erdmann examines the fundamental differences in the expectations of administrative staff toward digital innovation. The aim is to find out to what extent the expectations of innovation differ among public servants and what significance digitization has for them.

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New article: Barriers to Digital Co-Creation in Estonia and how they could be Overcome

This article from Rebecca Strauch, Anna Mayer und Corine Fontijn presents the results of an identification of barriers in the digital co-creation process for creating public services in Estonia. They include the stakeholders’ mindset towards responsibility sharing, the quality of relationships between stakeholders, hierarchical expectations towards government, and miscellaneous matters such as time and finance.

Interviews with ten stakeholders from academia, local- and national government…